747live Privacy Policy

This Privacy Policy ("Policy") describes how 747live ("747live," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "your") who access or use the 747live online gaming platform at 747live.one and any associated mobile-optimized interfaces (collectively, the "Platform").

747live is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable international data protection standards. By registering an account, accessing the Platform, or otherwise providing your personal information to 747live, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, 747live is the personal information controller responsible for the personal data collected through the Platform. This means 747live determines the purposes and means by which your personal data is processed.

If you have any questions about how 747live handles your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Policy, please contact our Data Protection Officer using the contact details provided in Section 16.

3.1 Registration Data

When you create a 747live account, we collect the personal information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you are at least 21 years of age)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Preferred currency (Philippine Peso / PHP)

3.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and gaming licensing requirements, we may collect copies of government-issued identification documents, proof of address, and proof of payment method ownership. This may include scanned copies or photographs of your Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID, or utility bills and bank statements.

3.3 Financial Data

We collect information related to your financial transactions on the Platform, including deposit amounts, withdrawal requests, transaction history, and the payment methods you use (such as GCash account reference numbers, PayMaya account details, or bank account information for BPI, BDO, or Metrobank transfers). We do not store full payment card numbers or complete bank account credentials on our servers.

3.4 Gaming Activity Data

We collect records of your gaming activity on the Platform, including games played, wagers placed, outcomes, bonus usage, session durations, and responsible gaming tool settings. This data is used for regulatory compliance, dispute resolution, and to improve the Platform experience.

3.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs, and pages visited. This data helps us maintain Platform security, detect fraud, and optimize performance across devices commonly used by Filipino players.

3.6 Communications Data

If you contact 747live customer support, participate in surveys, or communicate with us through any channel, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide.

747live collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, log files, and similar tracking technologies when you access or interact with the Platform. See Section 8 for more details on cookies.
• From third-party payment processors — when you initiate a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those providers.
• From identity verification services — we may use third-party KYC and anti-fraud service providers to verify the authenticity of documents you submit and to screen against sanctions and watchlists.
• From publicly available sources — in limited circumstances, we may supplement your profile with information from publicly available government databases or regulatory watchlists for compliance purposes.

747live uses the personal data we collect for the following purposes:

747live processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with Philippine laws and regulations, including KYC verification under the Anti-Money Laundering Act, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing necessary for 747live's legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, particularly for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.1 Service Providers

747live shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are contractually required to process your data only on 747live's instructions and to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

747live may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its implementing rules, as well as disclosures to the Philippine gaming regulatory authority.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 747live's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.4 No Sale of Personal Data

747live does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is not a product.

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 747live Platform. They allow us to recognize your device, remember your preferences, maintain your session, and collect analytical data about how the Platform is used.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming tool configurations.
• Analytical Cookies: Help us understand how players use the Platform by collecting aggregated, anonymized data about page visits, session durations, and feature usage. This data is used to improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These are only activated with your consent.

8.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may impair the functionality of the 747live Platform, including your ability to log in and place wagers.

747live retains your personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required by the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Marketing data: Retained until you withdraw consent or for two (2) years of inactivity, whichever comes first.

When personal data is no longer required, 747live will securely delete or anonymize it in accordance with our data disposal procedures.

747live implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform
• Encryption of sensitive data at rest, including KYC documents and financial records
• Role-based access controls limiting data access to authorized personnel with a legitimate business need
• Regular security audits, vulnerability assessments, and penetration testing
• Intrusion detection and prevention systems monitoring for suspicious activity
• Two-factor authentication options for player accounts
• Staff training on data protection and information security practices

While 747live takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 747live will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 747live:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data 747live holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 747live's legal retention obligations under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days with prior notice.

The 747live Platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming regulations. 747live does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits in accordance with our underage account policy.

If you are a parent or guardian and believe that a minor has registered on the 747live Platform, please contact our support team immediately so we can take appropriate action.

747live primarily stores and processes player data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services operating in other jurisdictions.

Where such transfers occur, 747live ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to maintain standards equivalent to those required under the Philippine Data Privacy Act of 2012. By using the Platform, you consent to such transfers where they are necessary for the provision of our services.

The 747live Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of service. 747live is not responsible for the privacy practices or content of third-party services and encourages you to review their privacy policies before providing any personal information to them.

747live reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via the email address associated with their account and by posting a prominent notice on the Platform. The updated Policy will display a revised "Last Updated" date at the top of this page.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 747live handles your personal data, please contact our Data Protection Officer:

Data Protection Officer, 747live
Email: [email protected]
Support Email: [email protected]
Platform: 747live.one
Response Time: Within 30 days of receiving a verified request